Frequently Asked Questions (FAQ) (2023)

This article has been verified for VCMI 1.1.0 (release date 23.12.2022) + Android mini-patch (28.12.2022)

  • Again, what is VCMI?

In simple words: Remake of Heroes of Might and Magic 3. We use original Heroes 3 graphic, sound and text assets and make new game that is supposed to work 100% same as H3. Everything in VCMI is made from scratch - loading game files, drawing graphics, AI, game mechanics etc. We have a plan to support popular features from WoG and HD mod as well as some brand-new features, but there are many other areas that need our attention as well.

  • What is the purpose of VCMI? Why to play or develop it if Heroes 3 is already there?

Our goal is to make “better” heroes 3 that overcomes various H3 engine limitations and allows way easier extensibility / modding than original game. Also VCMI is cross-platform so it works on Windows, Linux, MacOS, iOS and Android.

  • Is HotA / WoG compatible with VCMI?

HotA and WoG are mods that work with original Heroes 3, VCMI is basically a new game. Still, they were ported by enthusiasts as VCMI mods, offering limited range of their features. When more VCMI features come, they may be used to re-implement missing parts of mods. For example VCMI scripting (planned future feature) while not being WoG focused work, will be a replacement for WoG’s scripting feature.

  • Is HD Mod compatible with VCMI?

HD Mod is not designed for VCMI. VCMI provides its own options for high resolutions and quality-of-life GUI improvements, some of them being re-make of HD Mod features. More of them will come as the project evolves.

  • Where to get latest version?

We recommend downloading latest release from - scroll to the bottom and download installer from your system. Currently as of VCMI version 1.1.0 we do not have up-do-date build available on google play for Android users, but we plan to fix that. When that happens play store will be our recommended way to download VCMI on Android.

  • How do I install VCMI (Windows)?

Easiest way: Download release from and install VCMI into Heroes 3 folder. Cleaner way: Download release and install VCMI into new folder, then copy “data”, “maps” and “mp3” folders from some folder with installed Heroes 3 into main VCMI folder (or %USERPROFILE%\Documents\My Games\vcmi folder). More detailed information about currently recommended setup process is available on our wiki:

  • Who works on this?

Volunteers in their free time. VCMI is a non-profit project. Unlike most other Heroes 3 related projects VCMI is open-source, which means it is public and everybody can contribute. That also means project future doesn’t depend on “team members” abandoning it or deciding not to publish source code.

  • Can I donate?

No, at the moment we do not accept donation as we do not have any good idea how to spend potential money from donation.

  • Where do I report bugs?

Report bugs on, we strongly recommend using English language.

  • How do I contact you?

We recommend using our forums or our Slack. Alternatively you can send an e-mail to [emailprotected] to contact some of core contributors. If you are not comfortable with English language - we also have Polish and Russian sections on forums and slack.

  • I like VCMI, how can I help to make it better?

It would be best if you could join our Slack. We need C++ developers, QA/testing helpers and native mobile developers for improving mobile ports. There are also other areas, such as graphical design and content management, where we could use some help. You can also create mods with extra content to increase popularity of VCMI platform.

  • Is VCMI Mod Design Team (MDT) part of VCMI Team?

No, they are a separate group of modders, but we cooperate with them.

  • When is VCMI final / 2.0 / whatever version going to be released?

Open source projects never stop growing, and they tend to drift in different directions over years. As long as contributors like to add new features, VCMI will continue to evolve. There’s no point in waiting for a “final” version. It’s hard to estimate any sort of big milestones like “100% original H3 compatibility” since work on VCMI is distributed between fixing bugs, adding missing features, developing AI, creating new features that do not exist in Heroes 3 etc. We are not very close to getting rid of every single bug and having every single missing feature implemented, but if VCMI was just about that then we would probably finish long ago. Extensibility of VCMI engine requires doing various things “better” than original Heroes 3 developers did, and not just the easiest way. Engine is built with extensibility in mind, and various mechanics (such as creature abilities) are not hardcoded, but moddable. Our long-term goals, such as improved multiplayer, make VCMI harder to develop in short term.

  • When is feature X going to be released?

If the feature you wait is on our issues list then you can use emote to upvote it, if not - report it so we know that feature we might be not aware about what is wanted. Everybody has different expectations and priorities. We also have our own idea on what should be higher priority and what not, based on various factors, including temporary state of project. We do not have any page with “what is currently being made” etc. simply, because such pages would quickly become outdated. This might be true for some existing pages, such as our Wiki.

  • When will it be possible to play online in multiplayer?

As of VCMI 1.1.0 multiplayer reached fair level of stability and is playable. You can play via local network using any supported device. There is also lobby to play online with anyone across the world, but as of VCMI 1.1.0 it doesn’t support Android yet. We know that multiplayer lobby on Android is potentially one of top wanted features, but also hard to get done. Further evolution of multiplayer is definitely on our priority list.

  • How close is VCMI emulating H3 gameplay?

VCMI follows original Heroes 3 mechanics as close as possible and should be fully compatible with it. However, some obvious bugs were fixed, while some features were made optional. The AI is brand new and completely different.

  • Higher resolution / random map generator is not working!

Get “VCMI Extras” mod from our launcher. Android has initial mods support in launcher since version If this doesn’t work for some reason, you can download mod on PC and move Mods folder to the same folder on your Android device that has Heroes 3 data.

  • Game screen resolution is glitchy! Mouse goes beyond window / fullscreen is not properly stretched!

Situation written here is accurate as of VCMI 1.1.0 - On PC: Try real fullscreen mode, you can activate it in VCMI launcher. If it happens on mobile platform, and changing resolution won’t help it, then it may be yet unfixed bug.

  • Is there any way to boost adventure AI? I want a harder opponent.

As of VCMI 1.1.0 the default adventure map AI algorithm is VCAI. Nullkiller AI is alternative, more recent AI that you can choose in VCMI launcher settings. That is generally more challenging, if you want more, check out Resourceful AI mod, which provides options for empowering AI and to speed it up. Ability to swap AI is a new feature, added for Android version since VCMI 1.1.0, so if you played on older version it’s worth to check it out.


Are FAQs frequently answered questions? ›

An FAQ (Frequently Asked Questions) page is a key part of a knowledge base because it addresses the most common questions customers have and is useful to customers at all stages of the customer journey. FAQs start with a question and then answer it concisely.

How do you ensure that your responses to FAQs are always appropriate? ›

5 Simple Ways to Write the Perfect Answers to Your FAQs
  1. Start with Who, What, When, Where, How, Why (and Can) If you've noticed, telephone support agents often repeat a question as you ask it. ...
  2. Match the answer with the question. ...
  3. Stay away from jargon. ...
  4. Run your answers through these 3 people. ...
  5. Format to boost readability.

Why does FAQs frequently asked questions important? ›

An FAQ page improves user experience.

By compiling answers to common questions on every possible topic related to your business, an FAQ page gives visitors a central place to find the answers they need.

What should I put on frequently asked questions? ›

Your FAQ page should address the most common questions customers have about your products, services, and brand as a whole. The best way to identify those questions is to tap into your customer service data and see which problems customers are consistently reaching out to you with.

What are the disadvantages of FAQs? ›

When FAQs Go Wrong
  • They're too lengthy and don't answer questions quickly.
  • They miss the mark regarding your web visitors' desires.
  • They alienate your visitors.
May 9, 2011

How effective are FAQ pages? ›

Because a good FAQ page is an outrageously valuable asset.

This means your company will be able to provide better customer support as your reps will be able to focus on more pressing issues. Not only that but a great FAQ page can improve your website's organic traffic and navigation.

What are two guidelines for answering questions appropriately? ›

Listen carefully to the question; make sure you understand it. If necessary, ask the questioner to repeat it or clarify it. Make sure the audience heard the question; repeat the question if it wasn't heard; paraphrase it if that helps you frame the answer.

How to respond when someone asks you a question you don t want to answer? ›

Good ways to say anything but "No Comment" to questions you really don't want to answer:
  1. "I'm sorry but I'm not able to speak to that subject"
  2. "Thanks for asking but I'm not able to answer that question"
  3. "I'm sorry but that information is proprietary"
Jul 17, 2008

How do you control learner response to questions asked? ›

Strategies for responding to student questions
  1. Answer the question yourself. ...
  2. Redirect the question to the class. ...
  3. Attempt to help the student answer his own question. ...
  4. Ask the student to stop after class to discuss the question. ...
  5. Refer the student to a resource where she can find the answer.

Are FAQs a good idea? ›

Frequently asked questions, or FAQs as they are known, are a great way to improve your customer's experience of your website. It allows you to answer the questions that are most commonly asked surrounding your product or service.

What are the benefits of adding FAQs? ›

Benefits of FAQ Pages
  • It Saves Your Customer/Prospects Time by Putting Answers in One Place. ...
  • It Prevents Customers/Prospects from Needing to Contact You. ...
  • It Allows You to Show Some Personality. ...
  • It Gives You an Opportunity to Improve SEO. ...
  • It Helps You Build Trust with Your Target Audience.
Nov 27, 2019

Are FAQs good content? ›

FAQs are a good indicator that there may be an issue with your content. Most are created because people think by bringing frequently asked questions together on a single page, they will make it easier for people to find the answers they are looking for.

What is the difference between FAQ and knowledge base? ›

While an FAQ page consists of a humble list of answered questions, a knowledge base is a longer, more exhaustive collection of information. If an FAQ page starts growing in length and diversity of information, it will likely be straying into the knowledge base territory.

How many questions should be in a FAQ? ›

That said, you want to find a nice middle ground. Fewer than five questions might indicate you haven't done your research… or that you didn't need an FAQ to begin with. Fielding dozens of questions isn't good either, but if they're all necessary, consider splitting your FAQ into multiple pages.

What is the meaning of frequently asked questions? ›

(also faq) /ˌefeɪˈkjuː/ us. IT, INTERNET. abbreviation for frequently asked questions: a list of questions that people often ask about a particular product or site on the internet and the answers to the questions.

How do you manage FAQs? ›

How To Handle FAQs Effectively
  1. Keep the structure logical, clear, and simple.
  2. Make sure the answers are straightforward and concise.
  3. For detailed explanations, provide a link to a guide or article.
  4. Regularly update questions and answers with new information.
  5. Organize questions into categories.
  6. Provide a search bar.

How long should FAQ answers be? ›

A good rule of thumb is to write short answers to each question — two to three paragraphs would make a good answer. If you go longer, the page will be too long and cluttered.

How many FAQS should be there on a website? ›

Your initial FAQ page may have 10+ questions with anchor text and bold-format questions. But as you continue to grow the questions and answers on the page, make it easier for users to sort through it with things like separate sections, collapsible content, and maybe even separate, topic-based FAQ pages.

What is the two question rule? ›

Two-Question Rule: When others ask you a question, you answer it and then you ask them the same or closely related question right back. • Example: “How are you.” / “Fine. How are you?”

What is the first thing you should always do when answering multiple choice questions? ›

Answer it in your mind first.

After reading a question, answer it in your mind before reviewing the answer options. This will help prevent you from talking yourself out of the correct answer.

What is an example of deflecting questions? ›

For example, after being asked, “Do you have any other offers?” you could deflect with, “Are you intending to make me an offer?” We found that deflection enables individuals to avoid disclosing costly information in a way that leads to better outcomes than simply declining to answer the question and is less ...

Is it rude to not ask how are you back? ›

Not many people want to actually know how you are, the question is a polite formality. It's not necessarily rude not to ask, but it is polite to ask. Also, as a side note, its polite to respond that you're well, fine, not bad, or any variation of this, but better to steer clear of offloading if you are not so well.

How do you avoid a question you don't want to answer? ›

Ten strategies to avoid answering inappropriate questions
  1. Answer the original question with another question. ...
  2. Respond with sarcasm or a joke. ...
  3. Redirect the question to a topic that you do feel comfortable discussing. ...
  4. Call it out. ...
  5. Begin your answer by saying the word “No” ...
  6. Answer ambiguously or immediately change the subject.
Mar 21, 2016

What is a funnelling question? ›

Funnel Questions

This technique involves starting with general questions, and then drilling down to a more specific point in each. Usually, this will involve asking for more and more detail at each level.

What is the pyramid method of questioning? ›

What is a Pyramid Analysis? In this model, the teacher provides one open-ended task or question to which students must discuss and respond. Students begin in pairs and answer the question together. Then one pair joins another pair, creating a group of four.

Should FAQs be written in first person? ›

When writing questions, use the first person (I, me, my) so that it feels like you're directly answering the customer query. Try to answer fully. If you can answer the question fully in one answer, you can avoid linking customers to different pages to find the information they want.

Why is an FAQ or knowledge base valuable? ›

While FAQs cover the most common customer questions, knowledge bases allow you to find everything you need to know about your business offer. The knowledge base offers articles on every single possible question regarding your product or service use, from the most trivial ones to serious struggles.

Do FAQs have to be questions? ›

Tip: An FAQ should include some general questions about your industry or product—not just questions about you.

What are the seven knowledge bases? ›

The seven knowledge bases are (i) content knowledge; (ii) general pedagogical knowledge; (iii) curriculum knowledge; (iv) pedagogical content knowledge; (v) knowledge of learners and their characteristics; (vi) knowledge of educational contexts; and (vii) knowledge of educational ends, purposes, and values.

What does a good knowledge base look like? ›

A good example of a knowledge base is one with a simple layout that carries a wealth of information. Articles and guides are intelligently segmented into categories so users can find a solution quickly, and a search bar (usually placed at the top of the page) provides a means to type in queries directly.

What is the rule of 20 questions? ›

The oldest player is IT and goes first. Have them think of a person, place or thing, without saying it aloud. Each other player can ask up to 20 yes or no questions to try and guess the answer! After asking 20 questions or guessing the correct answer (whichever comes first, switch turns at being IT.

Can I ask too many questions? ›

Meanwhile, asking too many questions makes you seem self-centered (i.e. you like to hear yourself talk). Or even worse, you're high-maintenance and require tons attention to do your job. Time is money. Companies pay you to get results, not waste their day asking questions you should be able to figure out for yourself.

What is it called when a question has many answers? ›

Such a question can said to be open-ended. Close-ended questions are those which can be answered by a simple "yes" or "no," while open-ended questions are those which require more thought and more than a simple one-word answer.

What is the meaning of frequent frequently? ›

fre·​quent ˈfrē-kwənt. : common, usual. a frequent practice among these people. : happening at short intervals : often repeated or occurring.

What is the meaning of frequently asking? ›

abbreviation. Britannica Dictionary definition of FAQ. frequently asked question; frequently asked questions — used to refer to a list of questions and answers that is shown on a Web site to provide basic information to the people who use the site.

What is the difference between FAQ and Q&A? ›

The biggest difference between the two is that Q&A Schema is applied to content where users are given the opportunity to submit answers to questions. FAQ content on the other hand is purely for static content which is created by the website owner with no user contributions.

Does everyone know what FAQ means? ›

FAQ is used especially on websites to refer to questions about a particular topic. FAQ is an abbreviation for `frequently asked question' or `frequently asked questions.

Is FAQ a knowledge base? ›

While an FAQ page consists of a humble list of answered questions, a knowledge base is a longer, more exhaustive collection of information. If an FAQ page starts growing in length and diversity of information, it will likely be straying into the knowledge base territory.

Is it necessary to have a FAQ? ›

FAQs enable you to deal with specific queries that your customers have about your business. They also represent another way to reach out and connect with your target audience. Therefore, it is one of the most important elements of your website strategy.

Does FAQ stand for facts and questions? ›

abbreviation for frequently asked question: a question in a list of questions and answers intended to help people understand a particular subject: If you have any problems, consult the FAQs on our website.

What does F in FAQ stand for? ›

Noun. frequently asked questions. First Known Use. Noun. 1987, in the meaning defined above.

What does GTG mean in texting? ›

GTG is an acronym for got to go, going to go, or good to go.


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